Contact Us
At Dirlie, customer satisfaction is our top priority. Whether you have questions about our products, need help with an order, would like information about shipping and returns, or want to learn more about our store, our support team is here to assist you. We strive to provide timely, friendly, and professional customer service to ensure you have a smooth shopping experience.
Contact Information
Email Address: dirlieshop@hotmail.com
Phone Number: +1 (406) 728-5317
Business Address:
Dirlie
1274 Cottonwood Creek Rd
Jordan, MT 59337
United States
Customer Service Hours
Our customer support team is available during the following hours:
Monday – Friday: 9:00 AM – 6:00 PM (MST)
Saturday: Closed
Sunday: Closed
Please note that inquiries received outside business hours, on weekends, or during public holidays will be answered on the next business day.
How We Can Help
Our support team can assist with:
Product information and recommendations
Order status updates
Shipping and delivery inquiries
Return and exchange requests
Payment-related questions
Account and checkout assistance
General customer support
If you contact us regarding an existing order, please include your order number and the email address used during checkout to help us process your request more efficiently.
Email Support
For the fastest assistance, please get in touch with us by email at dirlieshop@hotmail.com. We aim to respond to all customer inquiries within 24–48 business hours. During peak seasons, holidays, or promotional events, response times may be slightly longer, but we will make every effort to assist you as quickly as possible.
Please contact our customer service team before sending any return packages to ensure you receive the correct return instructions.
Commitment
At Dirlie, we value every customer and are committed to providing reliable support throughout your shopping journey. Your feedback helps us improve our products and services, and we welcome any suggestions or questions you may have. We appreciate your trust in Dirlie and look forward to serving you.