Privacy Policy

At Dirlie, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website, we may collect certain information to provide and improve our services.

Personal Information

The personal information we may collect includes:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment-related information
  • Order history
  • Customer service communications

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Pages viewed
  • Referral sources
  • Cookies and similar technologies

How We Use Your Information

We use the collected information for the following purposes:

  • Processing and fulfilling orders
  • Providing customer support
  • Managing payments and transactions
  • Sending order confirmations and updates
  • Improving website performance and user experience
  • Preventing fraud and unauthorized activities
  • Complying with legal obligations
  • Responding to customer inquiries
  • Maintaining website security

Payment Information

Dirlie currently accepts payments through PayPal.
Payment transactions are processed securely by PayPal. We do not store or have direct access to your complete payment card information. Information submitted during payment is handled in accordance with PayPal's privacy and security practices.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience.
Cookies may be used to:

  • Remember your preferences
  • Maintain shopping cart functionality
  • Analyze website traffic
  • Improve website performance
  • Support security features

Most web browsers allow you to control or turn off cookies through browser settings. However, disabling cookies may affect certain website functions.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers when necessary to operate our business, including:

  • Payment processing providers
  • Shipping and delivery partners
  • Website hosting providers
  • Analytics and technical support providers

These service providers are only permitted to use information as necessary to perform services on our behalf.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders and customer requests
  • Maintain business records
  • Resolve disputes
  • Enforce agreements
  • Comply with applicable legal requirements

When information is no longer required, it is securely deleted or anonymized where reasonably practicable.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Object to certain processing activities
  • Request restrictions on data processing
  • Withdraw consent where applicable

To exercise any applicable privacy rights, please get in touch with us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Children's Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. 
Your continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please get in touch with us:
Dirlie
Email: dirlieshop@hotmail.com

We are committed to protecting your privacy and maintaining your trust while providing a secure and enjoyable shopping experience.